Refund Policy

Eligibility for Refunds:

1. Refunds are available for items returned within 30 days of delivery.

2. Items must be in their original condition, unused, and in their original packaging with all tags attached.

3. Sale items or gift cards are non-refundable.

How to Request a Refund:

1. To initiate a refund, please contact our Customer Service team at [email address] or through the Contact Us page on our website.

2. Provide your order number, proof of purchase, and the reason for the return.

3. Our team will provide you with instructions for shipping the item back to us.

Return Shipping:

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.

Processing of Refunds:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 7-10 business days.

• Please note that it may take additional time for your bank or credit card company to reflect the refund in your account.

Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact us immediately at [email address]. We will cover the return shipping costs and ensure the correct item is sent to you.

Customs and International Orders:

• For international orders, customs duties and taxes are non-refundable.

• Shipping costs for returns from international locations are the responsibility of the customer unless the item is defective or incorrect.